Avatars to make chatboxes more human friendly

Chatbotbay uses animated avatars to give any 'chatbot' a more engaging and memorable appearance.

Messenger chatbots have a wide range of applications, to build solutions for lead generation, sales recovery, webinar sign ups, recruitment and more. But in this case to support and popularize a scientific expedition.

Unlike using a funnel or a website, messenger chatbots allow you to facilitate a conversation with your customer which feels more natural. You can build up trust and get to know your customers in a more personal way.

Being able to build unique flows and custom chatbots suits many businesses, with a personality to suit your brand and content to achieve your goals. For example, you could get sign ups for a webinar, send menus, take payments, provide voucher codes, the list is truly endless.

A Messenger chatbot can be directly linked to your Shopify store to send dynamic abandoned cart messages which include product images, prices and link to the customer's cart.

Apparently, 89% of online store visitors don't' add anything to their cart on their first visit! A dynamic message can also sent to site visitors who leave stores/sites without buying anything, including an automatically generated and personalized coupon code, etc., to try and entice custom.

Some platforms also track and displays metrics so that you can see how many sales or visitors have been recovered by your chatbot follow ups.

The Mayflower portal features a seven-armed, stowaway octopus chatbot called Artie (seen above) who claims to be hitching a ride on the ship. Powered by IBM Watson Assistant technology and created in partnership with European start-up Chatbotbay, Artie has been trained to provide information about MAS and its adventures in a lively, and accessible format.

"MAS400.com is one of the most advanced ocean mission web portals ever built," says Fredrik Soreide, Scientific Director of the Mayflower Autonomous Ship project and Board Member of ProMare. "Protecting the ocean depends on our ability to engage the public in important matters affecting its health. This MAS400 portal is designed to do exactly that and tell people where the ship is, what speed it's travelling at, what conditions it's operating in and what science we are conducting. Users can even help Artie the Octopus fish out surgical masks, cigarette butts and other increasingly common forms of ocean litter from a virtual ocean of facts and data."


CONTACTS

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LINKS & REFERENCE

https://www.nvidia.com/

https://mas400.com/
https://newsroom.ibm.com/then-and-now